Responsible Gaming and Player Protection Policy

Absolute Protection of Minors (18+)

Access to the platform is strictly prohibited for persons under 18 years of age. This is a legal norm that we adhere to with the utmost severity. Every registration process includes age verification using official documents. We encourage parents to use parental control software and content filtering on home devices to restrict minors' access to content intended for adults.

Rules for Safe Use of the Service

To ensure gaming remains a safe form of leisure, we recommend adhering to the following guidelines:

  • Never treat gaming as a way to earn money or pay off obligations.
  • Only allocate for entertainment amounts that you can lose without affecting your household budget.
  • Set strict limits on the time spent on the platform and adhere to them rigorously.
  • Avoid attempts to 'chase losses' after a failure โ€“ such behavior leads to an escalation of risk.
  • Never use the services under the influence of psychoactive substances or during periods of strong emotional stress.

Self-Control Tools Available to Users

We have implemented advanced technical solutions allowing for independent management of activity:

Deposit and Loss Limits: The user can independently define maximum deposit amounts on a daily, weekly, or monthly basis. Upon reaching the set limit, the system will automatically block the possibility of further deposits. Reducing a limit takes effect immediately, while a request to increase it requires a waiting period to avoid impulsive decisions.

Session Time Limits and Notifications: This tool allows setting automatic notifications informing about time spent on the site or forcing session termination after a specified number of minutes. This helps maintain a sense of time, which in a digital environment can easily become distorted.

Time-Outs and Breaks: If you feel you need a short break, you can use the function to suspend account access for a period from 24 hours to several weeks. During this time, access to the profile is blocked, and we pause sending informational messages.

Self-Exclusion: In cases requiring long-term cessation of activity, we offer a self-exclusion procedure for a minimum period of 6 months or permanently. This is an irreversible process during the chosen period and constitutes the strongest technical protection tool.

Recognizing Warning Signs

It is worth periodically conducting a self-assessment of your behavior. Warning signs include dedicating more time or money to gaming than initially planned, lying to loved ones about the scale of online activity, feeling irritation in the absence of access to the service, and neglecting professional duties in favor of digital activity.

Where to Seek Support in Poland?

For individuals who feel they are losing control over their behaviors, we recommend immediate contact with professional support organizations. In Poland, there are a number of institutions offering free counseling, anonymous support groups, and therapy for behavioral addictions. Specialist help is a crucial step towards regaining life balance.

Staff Monitoring and Education

Our technical support team undergoes regular training in recognizing problematic user behaviors. Although we cannot control every personal decision, we strive to act proactively and offer help to users showing signs of losing control.

Player Protection Policy Updates

We continuously monitor the effectiveness of our tools and adapt them to market standards. Any changes will be announced on this page.

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